Clear process
Know what information is needed and what happens next.
About Claim Please
Claim Please helps passengers understand whether a delayed, cancelled, overbooked, or missed-connection flight may qualify for compensation—and then guides the claim from start to finish.
See how it worksKnow what information is needed and what happens next.
Your case details and documents are handled securely.
When a case needs judgement, it is reviewed by a person.
What we do
We collect the journey details needed for an initial eligibility assessment.
Passengers add the relevant information and supporting documents securely.
The claim is pursued with the airline and progress stays visible in the portal.
How we work
TransparencyTerms and fees are shown before a claim is submitted.
HonestyEligibility and compensation estimates are preliminary, never promises.
PrivacyReferral partners see claim summaries—not private passenger documents or communications.
SupportPassengers can contact the team when a step or case status is unclear.
Claim Please is not an airline and does not sell airline tickets. Eligibility and compensation depend on the individual flight and applicable passenger-rights rules.